During this unprecedented time, NOVO Detox understands the paramount need for telehealth programs for drug and alcohol addiction treatment in Los Angeles, California.  We are ready to provide both in-person and virtual care (telehealth services) to expand access to essential health services and meet the health needs of our patients. We are now offering our virtual IOP programs on a HIPPA compliant telehealth platform called Doxy.me.

As one of the most popular and top-rated solutions in the business, Doxy.me is HIPAA, GDPR, PHIPA/PIPEDA, & HITECH compliant video conferencing tool. Doxy’s interface can be customized with providers’ brand names and logos, thus giving a more professional look. Doxy also has an online shop for telemedicine providers in which they sell many telemedicine equipments, including laptops, microphones, and blood pressure monitoring devices.

Doxy’s waiting room feature includes a patient queue and allows patients to check-in virtually, so their provider knows they’re ready for the appointment. Each waiting room is customizable with images, videos, and reading materials for patients. In-app appointment management offers higher levels of flexibility compared to other video conferencing services. Providers can reschedule appointments quickly if a patient is running late.

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Telehealth is a broad term for health care that is provided via email, phone, data transfer, or video conference.  The main benefit for patients is that they can be anywhere for treatment if they have access to a computer with an internet connection or a smartphone.

Our telehealth program offers everything you would expect to find in our face-to-face program. It includes:

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  • Group therapy sessions
  • Weekly individual therapy sessions with experienced clinicians
  • Individual case management sessions
  • Weekly appointments with our psychiatrists

The intake process is simple, we have utilized the user-friendly KIPU messenger to securely send our patients various admissions forms. We also have flexible times available to schedule an intake assessment.

You can expect to feel a part of a community that cares about you and wants you to succeed when enrolling in our telehealth program. We are here to help!

Our TeleHealth is only available to clients who are currently residing in California.

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